NTL Record

Title Transit Scheduling Data Integration: Paratransit Operations Review and Analysis
Record ID 18472
Personal Name
Creator
Lasdon, L. S.; Mahmassani, H. S.; Dutt, S.
Source 64p. in various pagings
Corporate Creator United States. Federal Highway Administration; Texas. Dept. of Transportation. Office of Research and Technology Transfer
Publisher University of Texas at Austin. Center for Transportation Research
Publication Date 20000500
Language English
Abstract The ability of transit service providers in small urban areas and rural communities to meet increasing demands generated by welfare-to-work customers and other social agencies depends on their ability to make best use of available resources through efficient scheduling and service delivery. Scheduling trips and dispatching vehicles are critical functions in operating any transit system. Scheduling, in general public and special paratransit systems, refers to the matching of vehicles and trip requests. Collecting and managing rapidly changing data is essential for efficiency and effectiveness of these functions, as are the decisions involved in vehicle assignment and routing. Effective use of modern information technology is the key issuer here. In these systems, data management is complicated by the fact that clients of several external agencies contribute to system demand. These include the Texas Department of Health (TDH), workforce boards, and others. For example, regional TDH offices perform client eligibility screening for Medicare recipients, and authorize trips for medical purposes. TDH generally provides these trip schedules by phone or fax to the transit system the day before the required service. using manual scheduling processes, these Medicare trips may be allocated inefficiently to the available fleet, limiting the systems ability to respond to other damands for service. The primary goal of this study is to investigate the technical problems associated with integrating data from several agencies, and to recommend (1) an existing commercially available dispatching and scheduling system that can be used by all Texas paratransit systems and (2) process improvements for the transit agencies and their external partners which will enable them to realize the full benefits of the new system.
Rosap ID dot:5182
Rosap URL https://rosap.ntl.bts.gov/view/dot/5182
TRT Terms Transit operating agencies; Improvements; Scheduling; Paratransit services; Software packages; Dispatching; Appropriate technology; Procedures; Operations; Business practices; Small cities; Small towns
General Subjects Computer software; Customers; Data collection; Data integration; Demands; Paratransit systems; Recommendations; Scheduling; Specifications; Transit providers; Transit systems; Vendors
Classification NTL - PLANNING AND POLICY - Transit Planning and Policy;
NTL - PLANNING AND POLICY - Technology Transfer;
NTL - PUBLIC TRANSPORTATION - PUBLIC TRANSPORTATION;
NTL - PUBLIC TRANSPORTATION - Transit Planning and Policy
Geographical
Coverage
Texas
OCLC 48100898
TRIS Online
Accession No
938488
Report Number 0-1884-1
Resource type Research Paper
URL https://ntlrepository.blob.core.windows.net/lib/18000/18400/18472/PB2002100096.pdf
Alternative URL https://ntlrepository.blob.core.windows.net/lib/11000/11900/11956/1884_1.pdf
Format PDF
Database NTL Digital Repository