| Title | Pilot-controller communication errors : an analysis of Aviation Safety Reporting System (ASRS) reports |
|---|---|
| Record ID | 21237 |
| Personal Name Creator |
Cardosi, K.; Falzarano, P.; Han, S. |
| Source | 40p. in various pagings |
| Corporate Contributor |
John A. Volpe National Transportation Systems Center (U.S.) |
| Publisher | United States. Federal Aviation Administration. Office of Aviation Research |
| Publication Date | 19980800 |
| Language | English |
| Abstract | The purpose of this study was to identify the factors that contribute to pilot-controller communication errors. Resports submitted to the Aviation Safety Reporting System (ASRS) offer detailed accounts of specific types of errors and a great deal of insight as to why they occur. The communication errors found in this study could be classified into three types: Readback/hearback errors (the pilot reads back the clearance incorrectly and the controller fails to correct the error), the absence of a pilot readback, and Headback errors type II (the controller fails to notice his or her own error in the pilot's correct readback). |
| Rosap ID | dot:8490 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/8490 |
| TRT Terms | Air traffic controllers; Airline pilots; Communication; Errors; Comprehension; Human information processing; Human factors; Human error |
| General Subjects | Air traffic controllers(Personnel); Aircraft community; Comprehension; Confusion; Errors; Ground-air-ground communication; Hearing; Instructions; Messages; Pilots(Personnel); Reading; Responses; Speech recognitio; Speech transmission; Verbal communication |
| Classification | NTL - AVIATION - AVIATION; NTL - AVIATION - Air Traffic Control; NTL - AVIATION - Aviation Safety/Airworthiness; NTL - SAFETY AND SECURITY - Human Factors |
| Geographical Coverage |
United States |
| OCLC | 40742878 |
| TRIS Online Accession No |
758990 |
| Contract Number | FA7L1/A7112 |
| Report Number | DOT-VNTSC-FAA-98-4; DOT/FAA/AR-98/17 |
| Availability | Volpe National Transportation Systems Center, Technical Reference Center |
| Resource type | Research Paper |
| URL | https://ntlrepository.blob.core.windows.net/lib/21000/21200/21237/PB99106668.pdf |
| Format | |
| Database | NTL Digital Repository |