| Title | Customer Satisfaction: Fiscal Year 2007, Survey of Missouri Adults : Tracker Measures : 5a, 12j, 13c, 17d and 18b. |
|---|---|
| Record ID | 30702 |
| Corporate Creator | Missouri Transportation Institute; Missouri. Department of Transportation |
| Publisher | Missouri. Department of Transportation |
| Publication Date | 20070600 |
| Language | English |
| Abstract | Using the 2006 survey as a baseline, the investigators collaborated with MoDOT to finalize the survey questions to be asked. A professional calling center was contracted to obtain a representative sample of each of the 10 MoDOT Districts, with a minimum of 350 respondents per District. Potential respondents were contacted through random digit dialing (RDD) from May 14 through May 30. 89,064 calls were made, of which interviewers were able to talk to 7,514 people. A total of 3,636 interviews were completed and usable for the study. |
| Rosap ID | dot:3289 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/3289 |
| TRT Terms | Customer satisfaction; Market surveys |
| Geographical Coverage |
United States |
| TRIS Online Accession No |
1126231 |
| Contract Number | RI06-019 |
| Report Number | OR07-011 |
| Availability | Intelligent Transportation Systems Joint Program Office |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/30000/30700/30702/or07011.pdf |
| Format | |
| Database | NTL Digital Repository |