| Title | United We Ride (UWR) / Mobility Services for All Americans (MSAA), Enhanced Human Service Transportation Models Joint Demonstration, Phase 1: System Planning and Design, Institutional Process Evaluation, Final Report |
|---|---|
| Record ID | 32230 |
| Personal Name Creator |
Zimmerman, Carol; Gopalakrishna, Deepak |
| Corporate Creator | Battelle Human Factors Transportation Center |
| Corporate Contributor |
United States. Joint Program Office for Intelligent Transportation Systems; United States. Department of Transportation. Research and Innovative Technology Administration; United States. Department of Transportation. Federal Transit Administration |
| Publisher | United States. Joint Program Office for Intelligent Transportation Systems |
| Publication Date | 20091015 |
| Language | English |
| Abstract | This document presents the findings of the evaluation of the process used by eight project sites to develop a design for a Travel Management Coordination Center (TMCC) for improved coordination of human service transportation within a region. The TMCC project was funded by U.S. DOT as part of the Mobility Services for All Americans (MSAA) initiative. The process evaluation examined how the sites went about the design activity, the challenges they faced and how they solved them. Findings are discussed in four major areas – project management, stakeholder collaboration, technology issues, and Federal role in the design phase. In each area, lessons learned from the sites are presented along with best practices identified by sites. All eight sites submitted complete TMCC designs with seven of the eight sites submitting a proposal for the implementation phase. |
| Rosap ID | dot:37280 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/37280 |
| TRT Terms | Rural transit; Social service agencies; Businesses; Passenger service; Door to door service; Jitney service |
| General Subjects | United We Ride |
| Classification | NTL - INTELLIGENT TRANSPORTATION SYSTEMS - Transit Management; NTL - ECONOMICS AND FINANCE - Transit Economics and Finance; NTL - PLANNING AND POLICY - Transit Planning and Policy; NTL - PUBLIC TRANSPORTATION - Bus Transportation; NTL - PUBLIC TRANSPORTATION - PUBLIC TRANSPORTATION; NTL - PUBLIC TRANSPORTATION - Paratransit; NTL - PUBLIC TRANSPORTATION - Social Impacts; NTL - PUBLIC TRANSPORTATION - Transit Planning and Policy |
| Geographical Coverage |
United States |
| TRIS Online Accession No |
1159764 |
| Contract Number | DTFH61-02-C-00134/T.O. BA34025 |
| Report Number | FHWA-JPO-10-003 |
| Availability | Intelligent Transportation Systems Joint Program Office |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/32000/32200/32230/14504.pdf |
| Format | |
| Database | NTL Digital Repository |