NTL Record

Title Validation of air traffic controller workload models
Record ID 33335
Personal Name
Creator
Robertson, A.; Grossberg, M.; Richards, James
Source 129p. in various pagings
Corporate Creator John A. Volpe National Transportation Systems Center (U.S.); United States. Department of Transportation. Federal Aviation Administration
Publisher John A. Volpe National Transportation Systems Center (U.S.)
Publication Date 19790900
Language English
Abstract During the past several years, computer models have been developed for off-site estimat ion of control ler's workload. The inputs to these models are audio and digital data normally recorded at an Air Route Traffic Control Center (ARTCC). This report summarizes the results of a study to validate the models at the Chicago ARTCC. For validation purposes, two additional estimates of workload were used. One estimate consisted of journeyman controllers observing peer control lers during actual operations and assigning workload ratings. A second estimate of workload was obtained from a survey of controllers based on past exper iences working the sectors. During this time, audio and digital data were collected and then processed off-line for inputs to the controller workload models. The models were then used to estimate controller workload. A high degree of correlation was found between the models' estimated workloads and controllers' estimates of workload. Based on this validation study, it is concluded tha t the models can be used to provide an index of controller workload and as a prediction of controller workload as a function of traffic .
Rosap ID dot:8590
Rosap URL https://rosap.ntl.bts.gov/view/dot/8590
TRT Terms Air traffic controllers; Workload; Computer models
General Subjects Air Traffic Control; Controller Workload; Relative Capacity Estimating Process; Air Traffic Flow Model; Workpace Ratings; Model Validation
Classification NTL - SAFETY AND SECURITY - SAFETY AND SECURITY;
NTL - SAFETY AND SECURITY - Human Factors
Geographical
Coverage
United States
OCLC 70931688
Report Number DOT-TSC-FAA-79-14; FAA-RD-79-83
Availability Volpe National Transportation Systems Center, Technical Reference Center
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/33000/33300/33335/33335.pdf
Format PDF
Database NTL Digital Repository