| Title | An Analysis of Tower (Ground) Controller - Pilot Voice Communications |
|---|---|
| Record ID | 33499 |
| Personal Name Creator |
Burki-Cohen, Judith S. |
| Source | 40p. in various pagings |
| Corporate Creator | John A. Volpe National Transportation Systems Center (U.S.) |
| Publisher | United States. Department of Transportation. Federal Aviation Administration |
| Publication Date | 19951100 |
| Language | English |
| Abstract | This report is based on an analysis of over 48 hours of pilot-controller communications recorded from the ground-control frequency at twelve air traffic control towers. The analysis examined the complexity of controller instructions, that is, how many pieces of information a single controller transmission contains. It looked at how pilots respond to these instructions, and whether the type of response was affected by the complexity of the instructions. Particularly, it studied the effect of complexlty of the instructions on communication problems, such as when pilots asked controllers to repeat their instructions or when they made an error In the readback. It also examined the incidence and possible causes of callsign confusions as well as of conceptual errors in pilot-controller communications. Lastly, it compared the incidence of cClllllUlication problems with the transmission density (transmissions per minute) at 8 facility. It related these findings to what was observed in the en-route (Cardosi, 1993), terminal-radar (TRACON; Morrow, Lee, and Rodvold, !993) and in the tower-local control (Cardosi, 1994) environment. In conclusion a series of recomnendations is presented. |
| Rosap ID | dot:8641 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/8641 |
| TRT Terms | Air traffic control; Communication systems; Speech; Voice communication; Human factors; Air pilots |
| General Subjects | Pilot-controller communications; readback/hearback errors; callsign confusions |
| Classification | NTL - SAFETY AND SECURITY - SAFETY AND SECURITY; NTL - SAFETY AND SECURITY - Human Factors |
| Geographical Coverage |
United States |
| Contract Number | FA6L1/A6112 |
| Report Number | DOT-VNTSC-FAA-95-41; DOT/FAA/AR-96/19 |
| Availability | Volpe National Transportation Systems Center, Technical Reference Center |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/33000/33400/33499/33499.pdf |
| Format | |
| Database | NTL Digital Repository |