| Title | Corporate culture, compliance and railroad operating rules |
|---|---|
| Record ID | 33649 |
| Personal Name Creator |
Coplen, Michael K. |
| Source | 36p. in various pagings |
| Corporate Creator | John A. Volpe National Transportation Systems Center (U.S.) |
| Publisher | United States. Department of Transportation. Federal Railroad Administration |
| Publication Date | 19971200 |
| Language | English |
| Abstract | A focus group was held at the 1996 Bi-annual Operating Rules Association meeting of North American railroads to discuss the general issue of compliance and operating rules. Twelve operating rules officers participated, representing Class I, II, and III railroads. Individual structured interviews were also conducted both prior to and following the focus group session to discuss general issues surrounding operating rules, and to provide follow-up information to major findings from the focus group session. Focus group participants generally reported that senior management tends to emphasize productivity over safety, suggesting some railroads may have created an organizationalculture that unintentionally encourages operating rules violations. Follow-up interviews with a number of industry representatives supported this view. Some interviewees suggested railroad mergers often result in discordant management philosophies withinthe same organization, directly influencing corporate culture and how operating rules officersenforce rules compliance. Findings for each of the five focus group questions are categorized by type of response. Specific recommendations for structural change and follow-on work are also discussed. |
| Rosap ID | dot:8722 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/8722 |
| General Subjects | culture; compliance; operating; railroad; corporate |
| Classification | NTL - SAFETY AND SECURITY - SAFETY AND SECURITY; NTL - SAFETY AND SECURITY - Human Factors |
| Geographical Coverage |
United States |
| TRIS Online Accession No |
1207234 |
| Contract Number | RR728/R7201 |
| Report Number | DOT-VNTSC-FRA-97-7 |
| Availability | Volpe National Transportation Systems Center, Technical Reference Center |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/33000/33600/33649/33649.pdf |
| Format | |
| Database | NTL Digital Repository |