NTL Record

Title ATC system error and appraisal of controller proficiency.
Record ID 38908
Personal Name
Creator
O'Connor, William F.; Pearson, Richard G.
Corporate Creator Civil Aeromedical Research Institute
Publisher Civil Aerospace Medical Institute
Publication Date 19650700
Language English
Abstract The report presents suggestions for the design of an air traffic control (ATC) incident-reporting system aimed at maximizing the amount of corrective feedback to the ATC system. The approach taken is system-oriented rather than controller-oriented. Included is a discussion of a philosophy of corrective and punitive action relative to controller involvement in an incident. Recommendations and examples of format are included for the design of incident-report forms and incident chronology and of a checklist to be used in periodic appraisal of controller performance. Emphasis is given in format design to use of systems and human function, rather than regulatory and procedural terminology. Implementation and data-analysis techniques are also discussed.
Rosap ID dot:20738
Rosap URL https://rosap.ntl.bts.gov/view/dot/20738
TRT Terms Air traffic controllers; Decision making; Equipment; Work environment; Incident detection; Crashes; Crash investigation; Analysis; Evaluation and assessment; Personnel performance; Performance evaluations; Crash causes; Abilities; Personality; Attitudes; Physical fitness; Selection and appointment; Training; System design; Workload; Distraction; Supervision; Procedures; Morale; Health; Hours of labor; Shifts; Discipline; Human error; Forms; Reports; Implementation
General Subjects Air traffic controllers; Decision making; Work environment; Accident investigation; Evaluation; Employees--Rating of; Ability; Personality; Attitude (Psychology); Physical fitness; Employee selection; Training; System design; Employees--Workload; Distraction (Psychology); Supervision; Employee morale; Health; Hours of labor; Labor discipline
Classification NTL - AVIATION - AVIATION;
NTL - AVIATION - Air Traffic Control;
NTL - AVIATION - Aviation Human Factors;
NTL - AVIATION - Aviation Planning and Policy;
NTL - SAFETY AND SECURITY - Accidents;
NTL - SAFETY AND SECURITY - Aviation Safety/Airworthiness;
NTL - SAFETY AND SECURITY - Human Factors;
NTL - AVIATION - Aviation Safety/Airworthiness
Geographical
Coverage
United States
Report Number AM 65-10; DOT/FAA/AM-65/10
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/38000/38900/38908/AM65-10.pdf
Format PDF
Database NTL Digital Repository