NTL Record

Title Transit Service Reliability
Record ID 39078
Personal Name
Creator
Abkowitz, Mark; Slavin, Howard; Waksman, Robert; Englisher, Larry S.; Wilson, Nigel H.M.
Source 188p. in various pagings
Corporate Creator John A. Volpe National Transportation Systems Center (U.S.); Multisystems, Inc.
Publisher United States. Urban Mass Transportation Administration
Publication Date 19781201
Language English
Abstract This report presents a comprehensive overview of the subject of transit service reliability and provides a framework for a program of demonstrations and research studies which could be carried out under the Service and Methods Demonstration program. Major subject areas included the impact of service reliability from the operator's perspective, empirical measures of service reliability, causes of service reliability problems, techniques for improving service reliability, and recommendations for further research. Several findings are reported herein, namely: (1) transit service reliability is a significant determinant of traveler mode and departure time choices; (2) service reliability is crucial in influencing the costs of providing transit service; and (3) current evaluation measures are not able to capture the variety of impacts of service reliability on travel behavior and operator costs. Several proposed measures are recommended herein for use in future evaluation studies. Numerous causes of reliability problems are identified, some which appear to be inherent in the specific transit service concept, and others which are more environmental in nature. A review of previous and current analyses reveals inconclusive findings in determining the relative importance and magnitude of each cause. Several strategies are considered to improve service reliability of fixed route and demand responsive transit systems. These strategies are directed at alleviating the initial cause of unreliability or serve as a corrective measure when the reliability problem has already developed.
Rosap ID dot:9212
Rosap URL https://rosap.ntl.bts.gov/view/dot/9212
TRT Terms Costs; Demand responsive transportation; Demonstration projects; Level of service; Performance evaluations; Public transit; Reliability; Travel patterns
General Subjects Traveler behavior; Transit service reliability; Transit operator; Service attribute variability measures; Transit innovations; Transit demonstration projects; Urban transportation; Demand responsive transportation
Classification NTL - PUBLIC TRANSPORTATION - Transit Planning and Policy;
NTL - PUBLIC TRANSPORTATION - Transit Economics and Finances
Geographical
Coverage
United States
Contract Number DOT-TSC-1083
Report Number DOT-TSC-UMTA-78-18; UMTA-MA-06-0049-78-1
Availability Volpe National Transportation Systems Center, Technical Reference Center
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/39000/39000/39078/DOT-TSC-UMTA-78-18.pdf
Format PDF
Database NTL Digital Repository