| Title | Attitudes and motivational factors in terminal area air traffic control work. |
|---|---|
| Record ID | 39164 |
| Personal Name Creator |
Smith, Roger C.; Cobb, Bart B.; Collins, William E. |
| Corporate Creator | Civil Aeromedical Institute |
| Corporate Contributor |
United States. Office of Aviation Medicine |
| Publisher | Civil Aerospace Medical Institute |
| Publication Date | 19710700 |
| Language | English |
| Abstract | A sample of 614 journeymen terminal ATCSs at 17 high-density IFR airports, and 514 ATC trainees were administered a questionnaire which asked them to list what they liked best and what they liked least about ATC work in general; in addition, ATCSs made similar lists for work at their assigned facilities. Responses were surveyed for clusters, and nine response categories were established. The frequency of responses within each category was tabulated. The pattern of responses from ATCSs was noted from one facility to another. The categories of job challenge, job tasks, career characteristics, and salary contained the most positive responses about ATC work, while the categories of management, work schedule, career characteristics, and job tasks had the most negative responses. There was a high degree of similarity between these findings and results obtained in motivational studies of other professions. |
| Rosap ID | dot:20967 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/20967 |
| TRT Terms | Air traffic controllers; Job analysis; Working conditions; Hours of labor; Salaries; Task analysis; Employee compensation; Wages; Selection and appointment; Recruiting; Personnel performance; Performance evaluations; Work environment; Personnel retention; Attitudes; Age; Job satisfaction; Personnel motivation; Employee relations; Management; Air traffic control facilities; Retirement; Education and training; Statistics; Questionnaires; Airport facilities; Air transportation facilities; Data tables |
| General Subjects | Air traffic controllers; Employee attitude surveys; Employees--Attitudes; Motivation (Psychology); Job satisfaction; Performance standards; Job evaluation; Work environment; Facility management; Wages; Hours of labor; Employee selection; Employees--Recruiting; Employees--Training of; Employees--Workload; Management; Retirement; Statistics; Questionnaires |
| Classification | NTL - AVIATION - Air Traffic Control; NTL - AVIATION - Airports and Facilities; NTL - PLANNING AND POLICY - Education; NTL - PLANNING AND POLICY - Aviation Planning and Policy; NTL - PLANNING AND POLICY - Surveys; NTL - REFERENCES AND DIRECTORIES - Statistics |
| Geographical Coverage |
United States |
| Report Number | FAA-AM-71-30; DOT/FAA/AM-71/30 |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/39000/39100/39164/AM71-30.pdf |
| Format | |
| Database | NTL Digital Repository |