NTL Record

Title Job attitudes of airway facilities personnel.
Record ID 39326
Personal Name
Creator
Smith, Roger C.; Hutto, Gary L.
Corporate Creator Civil Aeromedical Institute
Corporate
Contributor
United States. Office of Aviation Medicine
Publisher Civil Aerospace Medical Institute
Publication Date 19770800
Language English
Abstract A total of 2,366 employees of the Airway Facilities (AF) Service responded to a detailed questionnaire concerning job satisfaction and such factors as salary, shift schedule, workload, and geographic location. In general, AF employees reported satisfaction with employment by the AF Service, particularly in the areas judged most important by them: salary, job security, independence and personal responsibility, and achievement. Dissatisfaction was focused on various aspects of working conditions, such as shift rotation, management effectiveness, promotion opportunities, and paperwork. Detailed analyses of responses as a function of such variables as age, grade level, location, and AF program were also presented. The findings were discussed in terms of the implications for improving the job-related attitudes of AF personnel.
Rosap ID dot:21114
Rosap URL https://rosap.ntl.bts.gov/view/dot/21114
TRT Terms Flight personnel; Job satisfaction; Attitudes; Salaries; Shifts; Workload; Working conditions; Personnel motivation; Questionnaires; Personnel management; Age
General Subjects Airlines--Employees; Job satisfaction; Motivation (Psychology); Attitude (Psychology); Wages; Hours of labor; Employees--Workload; Work environment; Personnel management; Age; Questionnaires
Classification NTL - AVIATION - AVIATION;
NTL - AVIATION - Aviation Human Factors;
NTL - PLANNING AND POLICY - Surveys
Geographical
Coverage
United States
Report Number FAA-AM-77-21; DOT/FAA/AM-77/21
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/39000/39300/39326/AM77-21.pdf
Format PDF
Database NTL Digital Repository