NTL Record

Title Controller resource management : what can we learn from aircrews?
Record ID 39713
Personal Name
Creator
Hartel, Charmine; Hartel, Gunther
Corporate Creator Civil Aeromedical Institute
Corporate
Contributor
United States. Office of Aviation Medicine
Publisher Civil Aerospace Medical Institute
Publication Date 19950700
Language English
Abstract This paper provides an overview of the scientific literature regarding Crew Resource Management (CRM). It responds to tasking from the Office of Air Traffic Program Management to conduct studies addressing the application of team training models such as CRM for air traffic operational and administrative tasks. The authors report that there is no single model for CRM per se. They formulate a model by integrating common dynamic elements found in many CRM programs. The literature reviewed points out that current CRM research: (a) is primarily focused on flight deck CRM; (b) is insufficient to establish the superiority of CRM training over other team training alternatives; (c) has not identified the critical components of CRM team training; and (d) is limited in-part by weaknesses in assessment methods and outcome criteria. The authors identify alternative assessment methods and performance criteria currently being explored by behavioral scientists. Finally, the authors discuss potential CRM techniques for enhancing Air Traffic Control Specialist operational tasks.
Rosap ID dot:21463
Rosap URL https://rosap.ntl.bts.gov/view/dot/21463
TRT Terms Cockpit resource management; Crew resource management; Air traffic control; History; Training simulators; Training; Aviation safety; Literature reviews
General Subjects Air traffic control--Training of; Flight training; Aeronautics--Safety measures
Classification NTL - AVIATION - Air Traffic Control;
NTL - REFERENCES AND DIRECTORIES - History;
NTL - AVIATION - Aviation Safety/Airworthiness
Geographical
Coverage
United States
Report Number DOT/FAA/AM-95/21
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/39000/39700/39713/AM95-21.pdf
Format PDF
Database NTL Digital Repository