| Title | Behavior-based safety at Amtrak-Chicago associated with reduced injuries and costs. |
|---|---|
| Record ID | 42860 |
| Personal Name Creator |
Coplen, Michael K.; Ranney, Joyce M.; Zuschlag, Michael K. |
| Source | 4p. in various pagings |
| Corporate Creator | John A. Volpe National Transportation Systems Center (U.S.); United States. Department of Transportation. Federal Railroad Administration. Office of Research and Development |
| Publisher | United States. Department of Transportation. Federal Railroad Administration |
| Publication Date | 20070200 |
| Language | English |
| Abstract | The Federal Railroad Administration (FRA) Human Factors Research and Development (R&D) Program is sponsoring the Clear Signal for Action Program (CSA) to evaluate whether an approach that combines behavior-based safety (BBS) and continuous improvement (CI) techniques can improve safety in the railroad industry, as it has in other industries. The Station Services Department at Chicago’s Amtrak terminal participated in a CSA demonstration project carried out by Behavioral Science Technology, Inc. (BST) in May 2001 through September 2002 (Phase 1) and October 2003 through March 2005 (Phase 2). In analyses conducted at the John A. Volpe National Transportation Systems Center (Volpe Center), a statistically significant drop in injury rates occurred following employee training on CSA methods held in December 2004. Furthermore, the number of worker-hours between injuries tended to increase as the total number of observation-feedback sessions increased, and the greater the rate of observation-feedback sessions, the lower the injury rate tended to be. These data suggest that a full and consistent implementation of CSA at Station Services could save this department of 200 employees over $300,000 per year. |
| Rosap ID | dot:9472 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/9472 |
| TRT Terms | Behavior; Risk taking; Safety programs; Countermeasures; Human factors; Cultural factors; Injuries; Railroad safety; Injury rates |
| General Subjects | Lessons learned; Clear Signal for Action (CSA); Amtrak |
| Classification | NTL - RAIL TRANSPORTATION - Rail Safety; NTL - RAIL TRANSPORTATION - RAIL TRANSPORTATION; NTL - SAFETY AND SECURITY - Human Factors; NTL - SAFETY AND SECURITY - Rail Safety |
| Geographical Coverage |
Chicago (Illinois) |
| Report Number | RR07-07 |
| Availability | Volpe National Transportation Systems Center, Technical Reference Center |
| Resource type | Booklet/Pamphlet |
| URL | https://ntlrepository.blob.core.windows.net/lib/42000/42800/42860/rr0707.pdf |
| Format | |
| Database | NTL Digital Repository |