NTL Record

Title Developing an effective corrective action process : lessons learned from operating a confidential close call reporting system
Record ID 47128
Personal Name
Creator
Multer, Jordan; Ranney, Joyce M.; Hile, Jullie; Raslear, Thomas
Source In Rail human factors : supporting reliability, safety and cost reduction. Eds. Nastaran Dadashi, Anita Scott, John R. Wilson, Ann Mills, March 5-7, 2013, pp. 659-669
Corporate Creator John A. Volpe National Transportation Systems Center (U.S.); United States. Department of Transportation. Federal Railroad Administration
Publisher Taylor & Francis
Publication Date 20130305
Language English
Abstract In 2007, the Federal Railroad Administration (FRA) launched C3RS, the Confidential Close Call Reporting System, as a demonstration project to learn how to facilitate the effective reporting and implementation of corrective actions, and assess the impact of reporting close call events on safety. This paper describes some of the challenges and remedies in establishing effective problem identification and corrective actions processes when setting up an event reporting system like C3RS.
Rosap ID dot:9751
Rosap URL https://rosap.ntl.bts.gov/view/dot/9751
TRT Terms Railroad vehicle operations; Railroad safety; Emergency communication systems; Stakeholders; Railroad crashes; Human factors in crashes; Human factors
General Subjects Confidential close call; Peer review teams; Corrective actions; Close calls; Near miss; Incident reporting systems
Classification AGR - SAFETY AND SECURITY - SAFETY AND SECURITY;
NTL - RAIL TRANSPORTATION - Rail Safety;
NTL - RAIL TRANSPORTATION - Rail Planning and Policy;
NTL - SAFETY AND SECURITY - Human Factors;
NTL - SAFETY AND SECURITY - Rail Safety
Geographical
Coverage
United States
Availability Volpe National Transportation Systems Center, Technical Reference Center
Resource type Proceedings
URL https://ntlrepository.blob.core.windows.net/lib/47000/47100/47128/Lessons_Learned_from_operating_a_confidential_close_call_reporting_system.pdf
Format PDF
Database NTL Digital Repository