NTL Record

Title The MVRTA Charge-A-Ride Program: Credit Card Fare Post-Payment in Haverhill, MA
Record ID 48717
Personal Name
Creator
Marshall, Allen R.; Atherton, Terry J.; Walb, Carol A.; Lung, Richard E.
Source 106p. in various pagings
Corporate Creator Cambridge Systematics, Inc.
Corporate
Contributor
United States. Department of Transportation. Research and Special Programs Administration. Transportation Systems Center; United States. Department of Transportation. Urban Mass Transportation Administration. Office of Technical Assistance
Publisher United States. Department of Transportation. Urban Mass Transportation Administration
Publication Date 19880301
Language English
Abstract This report presents an evaluation of a demonstration of automated fare collection using on-board credit card readers and recorders on general revenue service buses in Haverhill, Massachusetts. The demonstration project employed a credit card system for fare post-payment which was administered by the local transportation authority. The demonstration was in part unique because it extended credit to transit patrons based on credit worthiness. Standard credit administration techniques were used including day-to-day account supervision, routine billing procedures, dunning notices, and referrals to collection agencies. This demonstration also marked the first successful effort to record fares using on-board automated fare identification recorders in a general revenue service environment. Previous demonstrations of the same equipment were performed in special needs transit programs with unique clienteles.
Rosap ID dot:10216
Rosap URL https://rosap.ntl.bts.gov/view/dot/10216
TRT Terms Automatic fare collection; Bus transportation; Credit cards; Demonstration projects; Fare collection; Policy, legislation and regulation; Policy
General Subjects Urban Mass Transportation Act
Classification NTL - PLANNING AND POLICY - PLANNING AND POLICY;
NTL - PLANNING AND POLICY - Transit Planning and Policy;
NTL - PLANNING AND POLICY - Technology Transfer
Geographical
Coverage
Massachusetts
Contract Number UMTA-MA-06-0147-87-1
Report Number DOT-TSC-UMTA-88-3; UMTA-MA-06-0147-87-1
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/48000/48700/48717/DOT-TSC-UMTA-88-3.pdf
Format PDF
Database NTL Digital Repository