NTL Record

Title Self Service Fare Collection on Buses in Portland, OR
Record ID 49871
Personal Name
Creator
Wagner, Daniel; Harper, Wesley; Schueftan, Oliver
Source 236p. in various pagings
Corporate Creator Peat, Marwick, Mitchell & Co.
Corporate
Contributor
John A. Volpe National Transportation Systems Center (U.S.); United States. Urban Mass Transportation Administration
Publisher United States. Urban Mass Transportation Administration
Publication Date 19860901
Language English
Abstract In 1980, the Urban Mass Transportation Administration (UMTA) awarded grants to the Tri-County Metropolitan Transportation District (TRI-MET) to implement self-service fare collection (SSFC) on its bus system. TRI-MET, the transit authority serving Portland, Oregon, is the second authority in the United States to use SSFC and the first to use it on buses. TRI-MET expected SSFC to improve bus productivity, facilitate distance-based fares, and reduce fare evasion. In September 1982, TRI-MET implemented SSFC on the buses. In April 1984, TRI-MET reinstituted conventional fare collection for all boardings except those from 6:00 a.m. to 6:30 p.m. weekdays in Fareless Square (Downtown Portland). The experience in Portland illustrates the difficulty of SSFC enforcement when compared with enforcement of traffic or parking laws. Problems encountered with SSFC on buses in Portland included increased fare evasion, high enforcement costs, no productivity improvements, low surcharge/fine collections, overburdened courts, and increased vandalism. These problems need to be overcome before SSFC can be successful on buses in other U.S. cities.
Rosap ID dot:11286
Rosap URL https://rosap.ntl.bts.gov/view/dot/11286
TRT Terms Buses; Crimes; Distance based fares; Fare collection; Fare prepayment; Marketing; Onboard navigational aids
Classification NTL - ECONOMICS AND FINANCE - ECONOMICS AND FINANCE;
NTL - ECONOMICS AND FINANCE - Transit Economics and Finance;
AGR - PASSENGERS - Transit;
NTL - PUBLIC TRANSPORTATION - Transit Economics and Finances;
NTL - PUBLIC TRANSPORTATION - Social Impacts;
NTL - PUBLIC TRANSPORTATION - PUBLIC TRANSPORTATION
Geographical
Coverage
Portland (Oregon)
Report Number UMTA-OR-06-0008-86-1; DOT-TSC-UMTA-86-10
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/49000/49800/49871/Self-Service_Fare_Collection_on_Buses_in_Portland_OR.pdf
Format PDF
Database NTL Digital Repository