NTL Record

Title Confidential close call reporting system (C3RS) lessons learned team baseline phased report
Record ID 55080
Personal Name
Creator
Ranney, Joyce M.; Davey, Melinda; Morell, Jonathan; Raslear, Thomas
Source 72p. in various pagings
Corporate Creator John A. Volpe National Transportation Systems Center (U.S.); United States. Department of Transportation. Federal Railroad Administration
Corporate
Contributor
United States. Department of Transportation. Federal Railroad Administration. Office of Railroad Policy and Development; United States. Department of Transportation. Federal Railroad Administration. Office of Research and Development
Publisher United States. Federal Railroad Administration. Office of Research and Development
Publication Date 20150508
Language English
Abstract The Federal Railroad Administration (FRA) has established a program called the Confidential Close Call Reporting System (C3RS), which allows events to be reported anonymously and dealt with non-punitively and without fear or reprisal through structured collaboration between representatives of railroad management, labor unions, and FRA who work together in Peer Review Teams (PRTs). Close calls or near misses are occurrences that could have led to or resulted in an accident or casualty, but did not. Close call programs have been shown to contribute to improved safety in other industries, but their effectiveness in the railroad industry has not yet been systematically evaluated. To address this question, FRA implemented a rigorous evaluation that is taking place over the entire course of the C3RS life cycle. The C3RS evaluation is designed to answer three major questions: (1) What conditions are necessary to implement C3RS successfully? (2) What is the impact of C3RS on safety and safety culture? (3) What factors help to sustain C3RS over time? Data are being collected for three time periods: from the beginning of C3RS through an implementation period (baseline), at about the middle of the test period (midterm), and at the end of the test period (final). This report provides baseline findings from the evaluation at four demonstration sites.
Rosap ID dot:12201
Rosap URL https://rosap.ntl.bts.gov/view/dot/12201
TRT Terms Railroad vehicle operations; Railroad safety; Emergency communication systems; Stakeholders; Railroad crashes; Employees; Human factors; Human factors in crashes; Freight and passenger services
General Subjects Close calls; Continuous improvement; Employee involvement; Risk reduction; Safety culture
Classification AGR - SAFETY AND SECURITY - SAFETY AND SECURITY;
NTL - RAIL TRANSPORTATION - Rail Safety;
NTL - RAIL TRANSPORTATION - RAIL TRANSPORTATION;
NTL - SAFETY AND SECURITY - SAFETY AND SECURITY;
NTL - SAFETY AND SECURITY - Rail Safety;
NTL - SAFETY AND SECURITY - Accidents;
NTL - SAFETY AND SECURITY - Human Factors
Geographical
Coverage
Nebraska; Chicago (Illinois); New Jersey; Eastern States; Miami (Florida); Seattle (Washington); Los Angeles (California)
TRIS Online
Accession No
1563635
Contract Number RR04A5/KMD57; RR04A5/MMD57; RR04A5/LMD57
Report Number DOT-VNTSC-FRA-14-01; DOT/FRA/ORD-15/08
Availability Volpe National Transportation Systems Center, Technical Reference Center
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/55000/55000/55080/C3RS_LL_Baseline_Rep_final.pdf
Format PDF
Database NTL Digital Repository