| Title | Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : business processes. |
|---|---|
| Record ID | 55242 |
| Corporate Creator | United States. Federal Highway Administration |
| Publisher | United States. Federal Highway Administration |
| Publication Date | 20150400 |
| Language | English |
| Abstract | Research done through the Second Strategic Highway Research Program (SHRP 2) determined that agencies with the most effective transportation systems management and operations (TSM&O) activities were differentiated not by budgets or technical skills alone, but by the existence of critical processes and institutional arrangements tailored to the unique features of TSM&O applications. The significance of this finding has been validated in 40 State and regional self-assessment workshops using the Capability Maturity Model (CMM) and its six dimensions of organizational capabilities. This white paper focuses on Business Processes as one of the central dimensions of capability needed to support effective TSM&O, including planning, programming, and project development. It summarizes the TSM&O state-of-thepractice based on the workshops and subsequent implementation plans developed at 23 sites selected by FHWA and the American Association of State Highway and Transportation Officials (AASHTO) as part of the SHRP 2 Implementation Assistance Program. |
| Rosap ID | dot:29023 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/29023 |
| TRT Terms | Transportation system management; Transportation operations; Organizational effectiveness; Workshops; States; Regions; Programming (Planning); State of the practice; Implementation |
| Geographical Coverage |
United States |
| TRIS Online Accession No |
1570308 |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/55000/55200/55242/buspro.pdf |
| Format | |
| Database | NTL Digital Repository |