NTL Record

Title Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement.
Record ID 55246
Corporate Creator United States. Federal Highway Administration
Publisher United States. Federal Highway Administration
Publication Date 20150400
Language English
Abstract Research done through the Second Strategic Highway Research Program (SHRP 2) determined that agencies with the most effective transportation systems management and operations (TSM&O) activities were differentiated not by budgets or technical skills alone, but by the existence of critical processes and institutional arrangements tailored to the unique features of TSM&O applications. The significance of this finding has been validated in 40 State and regional self-assessment workshops using the Capability Maturity Model (CMM) and its six dimensions of organizational capabilities. This White Paper focuses on Performance Measurement as one of the central dimensions of capability needed to support effective transportation systems management and operations (TSM&O) – including collaboration with public safety agencies. MPOs, local government, and public-private partnerships The Paper summarizes the TSM&O state-of-the-practice based on the Workshops and subsequent implementation plans developed at 23 sites selected by FHWA and the American Association of State Highway and Transportation Officials (AASHTO) as part of SHRP 2 Implementation.
Rosap ID dot:29027
Rosap URL https://rosap.ntl.bts.gov/view/dot/29027
TRT Terms Transportation system management; Transportation operations; Organizational effectiveness; Workshops; States; Regions; Performance measurement; Metropolitan planning organizations; Local government; Public private partnerships
Geographical
Coverage
United States
TRIS Online
Accession No
1570405
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/55000/55200/55246/perfmea.pdf
Format PDF
Database NTL Digital Repository