NTL Record

Title Bus Service Evaluation Methods: A Review
Record ID 56351
Corporate Creator Metropolitan Transit Authority of Harris County
Corporate
Contributor
United States. Department of Transportation. Urban Mass Transportation Administration. Office of Planning Assistance; United States. Department of Transportation. Office of the Secretary of Transportation. Technology Sharing Division
Publisher United States. Department of Transportation. Urban Mass Transportation Administration
Publication Date 19841101
Language English
Abstract This review of industry service evaluation practices was undertaken by Houston Metro as it examines the manner in which limited resources are allocated by developing more rational approaches for improving system efficiency and effectiveness. The current bus service evaluation practices of the U.S. and Canadian transit operating agencies were determined and appraised. Metro developed and implemented a route ridership data collection/analysis system, and a program of service standards and planning guidelines. The report has 4 chapters, including a brief introduction. Chapter 2 describes the basic objectives of the industry review with the methodology employees. Chapter 3 contains a description of the performance criteria most often used to monitor and evaluate bus services. Chapter 4 contains several discussions that relate to the general organization of service evaluation activities, the costs and results of these activities, and the problems most frequently encountered in bus service evaluation. There are 3 appendices summarizing the individual agency actions; matrices for examining the criteria and tables of criteria that describe service standards each agency has developed for criteria evaluation.
Public Note Series: Special Studies in Transportation Planning (SSTP)
Rosap ID dot:415
Rosap URL https://rosap.ntl.bts.gov/view/dot/415
TRT Terms Urban transit; Public transit; Bus transit; Evaluation and assessment; Operating costs; Peer groups; Ridership; Administration; Management; Highways; Operations
General Subjects Traffic Management; Planning and Forecasting; Public Transportation; Safety and Human Factors; I10: Economics and Administration
Geographical
Coverage
United States; Canada
TRIS Online
Accession No
393487
Report Number DOT-I-84-49
Resource type Research Paper
URL https://ntlrepository.blob.core.windows.net/lib/56000/56300/56351/busserviceevalu8449unse_0.pdf
Format PDF
Database NTL Digital Repository