NTL Record

Title Prototype Bus Service Evaluation System
Record ID 56525
Personal Name
Creator
Becker, Jeff; Talley, Wayne K.; Krumke, James; Anderson, Pam
Corporate Creator Tidewater Transportation District Commission
Corporate
Contributor
United States. Urban Mass Transportation Administration
Publisher United States. Urban Mass Transportation Administration
Publication Date 19810401
Language English
Abstract This report describes the development and testing of a transit service evaluation system by the Tidewater Transit District Commission (TTDC) in Norfolk, Virginia. The project is a second phase to an UMTA funded study of bus service evaluation and has two objectives: 1) to develop a service evaluation system utilizing existing techniques; and 2) to test and verify that such a service evaluation system is a practical and effective method for service evaluation. This report assesses the TTDC evaluation in place at the start of the project, describes the development of a new service evaluation system for the TTDC which includes the selection of service indicators, measures and standards. A description of a trial implementation of the performance evaluation system is included as well as the results of the evaluation of TTDC's fixed route transit services. Data collection methods and costs to support the evaluation system are reported. The new evaluation system has proven to be a useful tool for both transit management and locally elected officials in the development and funding of TTDC's services.
Rosap ID dot:585
Rosap URL https://rosap.ntl.bts.gov/view/dot/585
TRT Terms Buses; Passenger vehicles; Transit vehicle operations; Prototype tests; Evaluation; Bus routes; Fixed routes; Transit personnel
General Subjects Bus services; Mass transit; Transit services; Performance indicators; Evaluation techniques
Geographical
Coverage
United States; Virginia
TRIS Online
Accession No
348012
Contract Number VA-09-7001
Report Number UMTA-DC-06-0157-79-9
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/56000/56500/56525/prototypebusser0970tide_0.pdf
Format PDF
Database NTL Digital Repository