| Title | Shared-Ride Paratransit Performance Evaluation Guide |
|---|---|
| Record ID | 56557 |
| Personal Name Creator |
Miller, James H. |
| Corporate Creator | Pennsylvania Transportation Institute; Pennsylvania State University |
| Publisher | United States. Urban Mass Transportation Administration |
| Publication Date | 19890901 |
| Language | English |
| Abstract | Managers of shared-ride paratransit systems are being called upon to improve the cost-effectiveness of these services, and to provide a report card on the performance of paratransit systems to funding agencies, elected officials, and others to ensure that their funds are being wisely spent. This guide is designed to be a resource for shared-ride paratransit system managers to help them develop a performance procedure for their operation (private shared-ride taxi service, human service transportation system, or specialized-transit system operated by a public agency). The six-step performance evaluation procedure described in this report is applicable to rural and urban shared-ride paratransit systems. It can be used for 2 major purposes: to provide managers with performance indicators to diagnose and correct problems (internal management); and to allow constructive communication between system management and constituencies. This guide is organized into 4 sections. Section 1 (chapters 2-3) presents the theory and general framework of the performance evaluation methodology. Section 2 (chapters 4-5) presents data collection information including service-specific cost statistics. Section 3 (chapter 6) describes corrective actions to correct substandard performance; and the final section (chapter 7) presents a case study that applies the methodology to a typical system. To ease the comparison of the individual shared-ride system to similar systems, peer data from Pennsylvania and other States are presented in the appendix. A glossary of terms is also included in the appendix of this report. |
| Rosap ID | dot:615 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/615 |
| TRT Terms | Guides to information; Management; Paratransit services; Public transit; Rural areas |
| General Subjects | Administration and Management; Public Transportation |
| Geographical Coverage |
Pennsylvania; United States |
| TRIS Online Accession No |
491361 |
| Contract Number | UMTA-PA-06-0101 |
| Report Number | UMTA-MA-06-0049-79-7 |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/56000/56500/56557/sharedrideparat0601penn_0.pdf |
| Format | |
| Database | NTL Digital Repository |