| Title | Organizing for TSMO — Case Study 3: Performance Measurement — Making Data-driven Transportation Decisions Using Performance Measures |
|---|---|
| Record ID | 68771 |
| Personal Name Creator |
Atkins, Lacey; Brey, Olivia R.; Hoekstra, Austin; Lattimer, Charles R. |
| Personal Name Contributor |
Gregory, Joseph |
| Corporate Creator | United States. Federal Highway Administration |
| Corporate Contributor |
Atkins North America |
| Publisher | United States. Federal Highway Administration |
| Publication Date | 20190719 |
| Language | English |
| Abstract | Given the varying stages of TSMO adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for TSMO. This case study focuses on using performance measures to support TSMO activities. Three agencies with advanced performance measures activities were interviewed: Niagara International Transportation Technology Coalition (NITTEC), Oregon Department of Transportation (ODOT), and New Hampshire Department of Transportation (NHDOT). Each agency provided information on how they collected and used performance measures, their lessons learned, and the next steps to continually improve these efforts. |
| Public Note | Joseph Gregory (FHWA - HOTM) |
| Rosap ID | dot:43583 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/43583 |
| TRT Terms | Transportation system management; Transportation operations; Performance measurement; Data analysis; Decision making |
| General Subjects | Capability Maturity Model; Transportation Systems Management And Operations; Reliability; Performance Measurement |
| Geographical Coverage |
United States |
| TRIS Online Accession No |
1726147 |
| Contract Number | DTFH6116D00048/0001 |
| Report Number | FHWA-HOP-19-065 |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/68000/68700/68771/FHWA-HOP-19-065.pdf |
| Format | |
| Database | NTL Digital Repository |