NTL Record

Title Advancing Organizational Capabilities for Transportation Systems Management and Operations. February 2018 Peer Exchange Report
Record ID 68788
Personal Name
Creator
Grant, Michael; Bowen, Beverly; Gestwick, Taylor
Personal Name
Contributor
Gregory, Joseph
Corporate Creator United States. Federal Highway Administration
Corporate
Contributor
ICF
Publisher United States. Federal Highway Administration
Publication Date 20181101
Language English
Abstract This report summarizes the findings of a peer exchange that brought together transportation agencies to discuss challenges, best practices, and lessons learned related to advancing organizational capabilities for transportation systems management and operations (TSMO). The peer exchange was held in Arlington, Virginia on February 7 and 8, 2018. Participants from twelve (12) State departments of transportation (DOTs), two (2) metropolitan planning organizations (MPOs), one (1) county-level DOT, and one (1) regional operations organization discussed the six dimensions of the TSMO Capability Maturity Model, and efforts being undertaken within each of their agencies. Discussions addressed topics including making the business case for TSMO, changing agency culture, integrating TSMO into business processes, staffing and workforce development, financial planning, and performance management, as well as implementation strategies.
Public Note Mr. Joseph Gregory, Federal Highway Administration Project Manager
Rosap ID dot:43559
Rosap URL https://rosap.ntl.bts.gov/view/dot/43559
TRT Terms Transportation system management; Transportation operations; Organizational effectiveness; Performance measurement
General Subjects Reliability; Transportation Systems Management and Operations; Organizing; Capability Maturity; Institutionalizing; Peer Exchange
Geographical
Coverage
United States
TRIS Online
Accession No
1692017
Contract Number DTFH6116D00052-0005
Report Number FHWA-HOP-19-009
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/68000/68700/68788/FHWA-HOP-19-009.pdf
Format PDF
Database NTL Digital Repository