| Title | Organizing for TSMO - Case Study 07: Integrating the Capability Maturity Model into Agency Processes |
|---|---|
| Record ID | 68810 |
| Personal Name Creator |
Atkins, Lacey; Brey, Olivia R.; Hoekstra, Austin; Lattimer, Charles R. |
| Personal Name Contributor |
Gregory, Joseph |
| Corporate Creator | United States. Federal Highway Administration |
| Corporate Contributor |
Atkins North America |
| Publisher | United States. Federal Highway Administration |
| Publication Date | 20190719 |
| Language | English |
| Abstract | Given the varying stages of Transportation Systems Management and Operations (TSMO) adoption and advancement, the Federal Highway Administration identified the need for case studies to provide examples of common challenges and best practices for transportation agencies to learn from each other. This is one of 12 case studies developed to support organizing for TSMO. This case study focuses on how integrating the capability maturity model (CMM) can improve TSMO program planning and enhance continuous improvement. Four agencies were interviewed to discuss their progress with integrating the CMM: Texas Department of Transportation (TxDOT), Washington State Department of Transportation (WSDOT), California Department of Transportation (Caltrans), and North Carolina Department of Transportation (NCDOT). Each agency provided information on their lessons learned and the next steps to continually improve these efforts. |
| Rosap ID | dot:43586 |
| Rosap URL | https://rosap.ntl.bts.gov/view/dot/43586 |
| TRT Terms | Transportation system management; Transportation operations; Case studies |
| General Subjects | Capability Maturity Model; Transportation Systems Management and Operations; Reliability |
| Geographical Coverage |
United States |
| TRIS Online Accession No |
1727513 |
| Contract Number | DTFH6116D00048/0001 |
| Report Number | FHWA-HOP-19-069 |
| Resource type | Tech Report |
| URL | https://ntlrepository.blob.core.windows.net/lib/68000/68800/68810/FHWA-HOP-19-069.pdf |
| Format | |
| Database | NTL Digital Repository |