NTL Record

Title Human-Automation Teaming: Unintended Impacts and Mitigations for Degraded NextGen Operations
Record ID 68958
Personal Name
Creator
Smith, Philip J.; Baumann, Emily
Personal Name
Contributor
Kaliardos, William N. (Bill); Herschler, Dan
Corporate Creator Cognitive Systems Engineering, Inc.; American Institutes for Research
Corporate
Contributor
United States. Department of Transportation. Federal Aviation Administration. NextGen Human Factors Division (ANG-C1)
Publisher United States. Department of Transportation. Federal Aviation Administration
Publication Date 20190901
Language English
Abstract The goal of this report is to provide insights regarding the potential unintended negative impacts that the introduction of automation can have on human performance and resultant system behavior when a decision support system fails or exhibits degraded performance. It further provides human factors guidance on methods to mitigate potential risks to efficiency and safety resulting from such impacts on human - automation interaction. These conclusions are developed based on lessons learned from the past introduction of automation in aviation, nuclear power and naval operations, as well as in healthcare, and are then applied to provide guidance for the design and use of automation to support trajectory based operations for the Next Generation Air Transportation System (NextGen).
Public Note This report has been modified by the authors from the contractual final deliverable, for improved clarity for a general audience. The original report was funded through CIP G05A.02 - 04, Fund Type F&E, Fund Code 12882A01160, BSLI 1A12B0, Project 1216WA5577A, Milestone 03.00.00: “Human Performance Considerations for Contingency Operations in a Degraded NextGen Environment — Phase I”, Deliverable 03.01.00. The prime vendor for the research was American Institutes for Research, with Cognitive Systems Engineering as a subcontractor. However, the contractual deliverable was modified primarily by Cognitive Systems Engineering.
Rosap ID dot:43777
Rosap URL https://rosap.ntl.bts.gov/view/dot/43777
TRT Terms Human factors; Human machine systems; User interfaces; Human error; Training; Alarm systems; Procedures; Degradation failures; Failure; Performance measurement; Automation; Knowledge; Cooperation; Contingency planning
General Subjects human automation teaming; NextGen; TSAS; GIM-S; speed advisories; interval management; automated systems; alerts; checklists; data analytics; resilient; resiliency; TBFM; TBO
Geographical
Coverage
United States
Contract Number DTFAWA-12-A-80010
Resource type Tech Report
URL https://ntlrepository.blob.core.windows.net/lib/68000/68900/68958/Human-Automation_Teaming_September_2019_20200129.pdf
Format PDF
Database NTL Digital Repository